What are the first steps to starting Therapy?

1. Call or send us an email requesting services

2. We will determine insurance eligibility

3. You will do an Intake Session to determine your Therapy needs

4. Then, we match you with your ideal Therapist

Is Therapy covered by insurance?

Possibly. We work with various insurance panels to try and make Therapy as affordable as possible for our clients. The co-pay amount is dependent on your specific insurance plan, and can vary. You can contact us today to check if your insurance plan covers Therapy.

What are the benefits of paying out-of-pocket?

A major benefit of paying out of pocket is the freedom to choose who you work with. Some plans may not cover insurance, and some Therapists may not accept your plan. There are also long wait times for referrals, and limits on the number of sessions per year. Paying out of pocket eliminates these obstacles.

How do I cancel or reschedule?

You will get a text and email for a reminder of your upcoming appointment from our Electronic Health Record system. When you get that message, it will give the opportunity to cancel. However, you would still need to reach out to your Therapist directly to reschedule your session. Typically, therapists prefer to communicate via telephone, but you should confirm at your initial session if they prefer email or phone for rescheduling and cancellations should they come up.

Is Therapy confidential?

Yes, therapy is confidential. All therapists have to follow the strict HIPPA Privacy Rule to ensure your information is confidential and private. What you say in session is kept private.

Limits to Confidentiality: If you report wanting to hurt yourself, hurt someone else, or that someone else is abusing/neglecting a child, we are required by state laws to break confidentiality. If our client is a minor, some information such as progress and safety concerns can be shared with parents. Additional details of therapy session would need to be evaluated by the therapist and, possibly, collaborated with the minor to determine what is appropriate to share with the parents/caregivers.

If you do want us to communicate with your family member, Social Worker, or anyone else, we have you sign a written authorization giving us consent.

Can’t I just talk with a friend?

Of course! There are great benefits to talking with trusted friends and family. Therapy offers a clinical approach. You see, friends and family come from different backgrounds and experiences, so they offer personal opinions that could actually be detrimental to your specific therapy goals. Working with a trained Therapist ensures you are getting feedback and guidance from with extensive training and credentialing on providing high quality mental health treatment. Therapists have the knowledge and understanding to recommend the best interventions that have shown to be the most effective for your concerns.

In addition, talking to family or friends there is often an element of “how are they going to take it?” and “what are they going to do with that information?” Sometimes, individuals have concerns with “burdening” others, or are understandably nervous that others may not respond well. Therapy provides an opportunity to work with someone that can remain neutral, non-judgmental, and will ensure that what you say is confidential.

What is a typical session like?

Sessions are 50 minutes. The Therapist usually initiates with a “check-in” to see how you have been doing, if there are any updates, and/or follows up on items that were pending from the last session. The Therapist may focus and address items mentioned in the check-in, or will bring up a therapeutic topic or exercise that is known as being effective to treat your focus of concerns.

Usually, at the end of the session, the Therapist will summarize what skills were identified and, if determined appropriate, may assign homework or task for you to work on between sessions.

If session is with a minor: The therapist will meet one-on-one with the child for part of the 50 minutes, and with the caregiver one-on-one for the other part of the time. Meeting with the caregiver is critical to get pertinent updates on how the child is doing, review skills addressed in therapy and/or go over information that would be helpful for the caregiver to know as to improve the youth’s symptoms. Sometimes the therapist would meet with both the child and the caregiver for a family session.